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AG777
Level 2

Core Payroll journal: I need to edit the locations

The Core Payroll journal is unuseable. I can't edit the locations, the payroll mapping ignores what I have requested, and I can't even delete it.

Core payroll is not fit for purpose. It is messing up our accounts and I can't see a workaround.

I may need to find some different payroll software.

2 REPLIES 2
jeanbiverly_
QuickBooks Team

Core Payroll journal: I need to edit the locations

Hello @AG777, thank you for bringing your concerns about the Core Payroll functionality in QuickBooks to my attention. I truly appreciate your detailed feedback, as it helps us better understand the challenges you are facing.

Currently, the option to edit or assign locations is not available in Core Payroll. However, these features are fully accessible in Advanced Payroll. I recommend considering an upgrade to enhance your payroll management capabilities.

Additionally, when you change the mapping of your payroll, it should affect your future transactions. You also have the option to update your past transactions to reflect current preference settings. When this option is enabled, the system will update all accounts, except for the bank account.

  1. Go to the Gear icon.
  2. Choose Payroll settings, then head to the Accounting section.
  3. Make the necessary changes to the mapping.
  4. Click the Edit button under Update transactions.
  5. Enter the date.
  6. Hit Save, then Done.

    core.png

If the changes are still not reflecting, log into your account using incognito or other supported browsers to help refresh your browsing session. However, if still doesn't work or you need further assistance with the upgrade process, please contact our support team. They are well-equipped to guide you through the complexities and ensure you receive the support you need.

For more guidance on modifying locations and tracking your payroll transactions, check out these articles:

I'm just a reply away if you need additional assistance. My top priority is to ensure your payroll processes operate smoothly on our platform. Take care.
AG777
Level 2

Core Payroll journal: I need to edit the locations

What a con! The only way to fix the appalling 'upgraded' software is to pay quickbooks more money!

I am going to have to start looking for an alternative payroll package before the financial year end or all the accounts will be incorrect.

 

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