Creating New payroll After Deletion

zamnocob · ‎March 31, 2025

My (non accountant) employer has been paying me for some months but not issuing payslips (started mid tax year). The payslips were finally issued to me and were incorrect. I took the liberty of calculating each months correct pay with the appropriate Tax/NI deductions, which resulted in losing some monies in this months pay. The last months pay has not had a payslip issued. I was then given QuickBooks access to sort the mess out! I was advised to delete all earlier payslips and to issue new payslips that would (hopefully) correspond to my earlier calculations. However, after deleting all earlier payslips (I have a copy of them), I cannot seem to retrospectively develop payslips for earlier periods. What I am to do? None of the earlier payslips were recorded to HMRC. Should I roll up all earlier pay into the as yet unissued last month and issue as one payslip, which would be end of tax tear. Any help or guidance would be greatly appreciated. Thank you.

ThomasJosephD

After deleting the old pay slips, you can recreate new ones in QuickBooks, zamnocob. Let me suggest a workaround for recreating your pay slips.

Before we begin, may I know if you encounter specific error messages while attempting to recreate the pay slips? Any additional information would be greatly appreciated.

Please know that when you delete pay slips, you'll need to recreate each of them individually for every month to ensure the correct figures are applied, rather than consolidating all previous months' pay into a single final pay slip.

In the meantime, to ensure that the process goes smoothly, we suggest trying to recreate the pay slips using another supported browser. This way we can verify if this is browser related issues.

If the problem continues, I suggest contacting our live expert support for further assistance. Our live experts are equipped with the necessary tools to delve deeper into this issue and provide a resolution.

Here's how you can connect to our live experts:

Log into your QuickBooks Online account.
At the top right corner, click on the (?) Help icon.
Type in your specific concern.
Click on Contact Us to initiate a connection with a live support agent.
You will have options for how to connect:
- Start a chat with a support expert.
- Get a call back from the next available expert.

You can read this article for more details on how to edit or delete a pay run in QuickBooks Online Standard Payroll: Change or delete a pay run in QuickBooks Online Standard Payroll.

Additionally, I have provided details on how to access and execute different payroll reports within QuickBooks. These reports are essential for gaining insights into the financial status of your business and for obtaining comprehensive information about your employees: Run payroll reports using QuickBooks Online Advanced Payroll.

We're here to assist you with the process of recreating your pay slips in QuickBooks. If you need any help or have additional questions, please don't hesitate to respond. Our team is always ready and eager to provide you with the support you need.

View solution in original post

ThomasJosephD

After deleting the old pay slips, you can recreate new ones in QuickBooks, zamnocob. Let me suggest a workaround for recreating your pay slips.

Before we begin, may I know if you encounter specific error messages while attempting to recreate the pay slips? Any additional information would be greatly appreciated.

Please know that when you delete pay slips, you'll need to recreate each of them individually for every month to ensure the correct figures are applied, rather than consolidating all previous months' pay into a single final pay slip.

In the meantime, to ensure that the process goes smoothly, we suggest trying to recreate the pay slips using another supported browser. This way we can verify if this is browser related issues.

If the problem continues, I suggest contacting our live expert support for further assistance. Our live experts are equipped with the necessary tools to delve deeper into this issue and provide a resolution.

Here's how you can connect to our live experts:

Log into your QuickBooks Online account.
At the top right corner, click on the (?) Help icon.
Type in your specific concern.
Click on Contact Us to initiate a connection with a live support agent.
You will have options for how to connect:
- Start a chat with a support expert.
- Get a call back from the next available expert.

You can read this article for more details on how to edit or delete a pay run in QuickBooks Online Standard Payroll: Change or delete a pay run in QuickBooks Online Standard Payroll.

Additionally, I have provided details on how to access and execute different payroll reports within QuickBooks. These reports are essential for gaining insights into the financial status of your business and for obtaining comprehensive information about your employees: Run payroll reports using QuickBooks Online Advanced Payroll.

We're here to assist you with the process of recreating your pay slips in QuickBooks. If you need any help or have additional questions, please don't hesitate to respond. Our team is always ready and eager to provide you with the support you need.

zamnocob

Apologies for not coming back earlier.

I took your advise and used a different browser (went from Brave to MS Edge) and was able to achieve and finalise what I originally had a dilemma with. I managed to delete earlier pay runs, set up the correct pay scale parameters and redo pay runs for the desired months. Now I'm up to date and everything financially checks out to the penny against calculations done separately. Thank you so much for your earlier advice.

Ethel_A

It's good to see you back, @zamnocob.

I'm glad to know my colleague was able to help you resolve your issue with creating a new payroll in QuickBooks.

Visit this article anytime for tips about running payroll reports in QBO: How to create and customise your own Payroll reports.

If you have any more questions or need further assistance, feel free to reach out.

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Creating New payroll After Deletion