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accounts-skeffs-
Level 1

Does anyone know how to remove a rejected CIS Return. For the last 3 months the submissions are rejected and we have had to add manually to HMRC

 
Solved
Best answer August 18, 2022

Accepted Solutions
emmam6
Moderator

Does anyone know how to remove a rejected CIS Return. For the last 3 months the submissions are rejected and we have had to add manually to HMRC

Hello Community Users, We just wanted to add some clarification to this thread. It is not possible to remove a rejected CIS return. You can mark the return in QB as filed if you have manually filed it at HMRC, there is not a way to take the rejected status out of Qucikbooks. It will when marked as filed be okay to continue on to future filings and as long as HMRC shows as filed, which it will as manually filed that is fine. To confirm you can unfile CIS returns in Quickbooks but not remove a rejected status.

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3 REPLIES 3
LollyNino_C
QuickBooks Team

Does anyone know how to remove a rejected CIS Return. For the last 3 months the submissions are rejected and we have had to add manually to HMRC

 

Hello there, @accounts-skeffs-

 

Thank you for posting here in the QuickBooks Community. I'll be happy to get you to the right support to get this resolved. 

 

To make sure we address your concern on time, I suggest reaching out to our phone support team. This way, one of our specialists can take a look at your account and have this better checked. Here's how:

  1. Go to this link: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Online.
  3. Click on Search for something else and enter your concerns in the Tell us more about your questions.
  4. Tap Search.
  5. Click on Start a message.

Please refer to this article to see important information about your CIS returns: Filing CIS in QuickBooks Online.

 

You can tag me in a comment section if you need anything else. I'll be right here to assist you.

emmam6
Moderator

Does anyone know how to remove a rejected CIS Return. For the last 3 months the submissions are rejected and we have had to add manually to HMRC

Hello Community Users, We just wanted to add some clarification to this thread. It is not possible to remove a rejected CIS return. You can mark the return in QB as filed if you have manually filed it at HMRC, there is not a way to take the rejected status out of Qucikbooks. It will when marked as filed be okay to continue on to future filings and as long as HMRC shows as filed, which it will as manually filed that is fine. To confirm you can unfile CIS returns in Quickbooks but not remove a rejected status.

JJ1019
Level 1

Does anyone know how to remove a rejected CIS Return. For the last 3 months the submissions are rejected and we have had to add manually to HMRC

Hi I have rejected ones on quickbooks that I have had to do manually on HMRC. How do I mark these rejected ones as 'Filed' on quickbooks? There is no dropdown menu or anything to be able to. Thanks

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