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AAllan
Level 2

Employee Allowance

Hello,

 

We have done our first payroll through QuickBooks and the P32 report correctly shows the deduction of Employment Allowance however our Government Gateway account does not. What do I need to do through QuickBooks to advise HMRC that we are entitled the Employment Allowance?

 

Many thanks

 

Andie

Solved
Best answer June 21, 2021

Accepted Solutions
John C
QuickBooks Team

Employee Allowance

Hi AAllan If the employment allowance is being deducted on the P32 we recommend,as per our previous post, that you unlock the payruns in this tax year and submit the EPS manually relating to April and then finalise the payruns again withoiut re-submitting them. The EPS can take up to 72 hours to update your HMRC PAYE account.

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9 REPLIES 9
GeorgiaC
QuickBooks Team

Employee Allowance

Hi Andie, thanks for your post

 

Information on the Employment Allowance is submitted to HMRC via the employer payment summary (EPS), this will become available to submit between the 6th - 19th of the following tax month and is a cumulative report containing all info from April - date. 

 

You can see how to submit this using either the Standard and Advanced payroll by clicking the appropriate link - get back to us below if you have any Q's!

AAllan
Level 2

Employee Allowance

Thanks so much! I have amended the settings to send this report automatically.

 

Now should I send it off manually for the pay period that I just sent to HMRC? I have gone to the EPS report but when I click 'Run Report' it is blank. 

Ashleigh1
QuickBooks Team

Employee Allowance

Hi AAlan, that is great to hear, can you please try logging out of your account and back in again and try do it again does it still show up blank or is there now information showing in it? Let us know how you get on. 

AAllan
Level 2

Employee Allowance

Hi Ashleigh,

 

I left it for the weekend and have logged back in but am still getting nothing when I run the report. It is blank and has no information filled in.

John C
QuickBooks Team

Employee Allowance

Hi AAllan The report won't show any information in relation to employment allowance. If you have unlocked the payruns, ensured that the employment allowance is selected, the employment allowance is showing on the P32, and submitted the EPS for April-May and then finlaised the payruns but not re-submitted them, we recommed that you login to your HMRC PAYE account to see if the information has been updated.

AAllan
Level 2

Employee Allowance

Hi John,

It isn't that there is no information about the employment allowance, there isn't any information at all. About anything.

This was the first pay run we have done as a company and I have selected the employment allowance in the settings. It is clearly shown as being deducted on the P32 report but the total on our HMRC account does not reflect this. I have changed the settings to send the report automatically going forward.

My question is should I just click 'Submit EPS' or is there an error I need to resolve first?

John C
QuickBooks Team

Employee Allowance

Hi AAllan If the employment allowance is being deducted on the P32 we recommend,as per our previous post, that you unlock the payruns in this tax year and submit the EPS manually relating to April and then finalise the payruns again withoiut re-submitting them. The EPS can take up to 72 hours to update your HMRC PAYE account.

AAllan
Level 2

Employee Allowance

John, this hasn't answered my question.

John C
QuickBooks Team

Employee Allowance

Hi AAllan There isn't an error to resolve, as your HMRC account isn't taking into account the employment allowance this will be due to them not receiving the EPS. We'd be grateful if you can unlock the payruns and submit the relevant EPS as per our previous instructions.

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