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The Chequers Inn
Level 1

EPS rejected

Hi

I have had my monthly EPS rejected each month since I first had an employee earning Statutory Maternity pay. QB have not been able to solve this and I have given up for the moment trying to get through to HMRC.

My FPS are all going through fine. Log in details are all correct.

So there is now a difference between what PAYE I have been paying and the amount showing on my HMRC account. The difference is the SMP amount, which HMRC thinks I owe them.

Can anyone help please? 

Solved
Best answer November 24, 2021

Accepted Solutions
GeorgiaC
QuickBooks Team

EPS rejected

Hi The Chequers Inn, EPS reports are cumulative and are only able to be submitted between the 6th - 19th of the following tax month. If you're using the standard payroll, you'll need to delete any overdue submissions and then wait for the next EPS to be generated, which will be on the 6th of December. Please get back to us below if you're still experiencing any issues when submitting this. :)

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5 REPLIES 5
GeorgiaC
QuickBooks Team

EPS rejected

Hi The Chequers Inn, EPS reports are cumulative and are only able to be submitted between the 6th - 19th of the following tax month. If you're using the standard payroll, you'll need to delete any overdue submissions and then wait for the next EPS to be generated, which will be on the 6th of December. Please get back to us below if you're still experiencing any issues when submitting this. :)

The Chequers Inn
Level 1

EPS rejected

Thanks very much. I've deleted them and will hopefully adjust itself next time round. 

tpta
Level 1

EPS rejected

Did you finally get the EPS to re-generated? I followed exactly this advice and it has been 6 months but I had no EPS for the last month of employee maternity pay.

Ashleigh1
QuickBooks Team

EPS rejected

Hello Tpta, thanks for posting on this thread, EPS can only be submitted until the 19th of the following month. So at the moment only month 11 can be submitted. You would need to remove any outstanding ones and submit the correct one. EPS are year to date so any information from the missed periods can be included in the current one.

tpta
Level 1

EPS rejected

 
Ashleigh1 has been providing misinformation. Please could you stop doing so. I contacted live chat yesterday and a colleague of yours confirmed/begged to differ and outline exact opposite.
 
 
Currently (for many years) there is no way to resubmit missed EPS if it was your last EPS with Quickbooks. Even if you followed the advice here to delete that EPS and a new one won't be regenerated since it was yous last EPS for the year.
 
There are 2 possible ways to submit that missing EPS.
 
 
 (1) to download and use HMRC Basic Tool, reinput all previous years since incorporation to date, and then input all employees details of current year and then manually create EPS to submit. This is extremely time consuming.
or (2) use Quickbooks's compititor software.

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