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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll
ldrelectrical
Level 1

fps still says Submitted

 
1 REPLY 1
Erika_K
QuickBooks Team

fps still says Submitted

Hello, @ldrelectrical. Whenever an FPS status gets stuck, we can start by checking your HMRC portal directly to see if the payroll report is already showing there. Once the information is on the portal, you'll know that the submission was successful. 

 

If it's not appearing there, you can delete the pay run, rerun it, and resubmit the FPS. If the status remains unchanged after that, try opening QuickBooks in an incognito window to initiate a fresh session and clear any cached data.

 

Feel free to leave a comment below if you have additional questions.  

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