cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
Kernow Satellites
Level 1

getting an error on final payroll I know im a day late Error%3A 7877%2C At least one of %5BEMPLOYEE%5D%2C %5BCOM

getting an error on final payroll its submitting to HMRC but not accepting

Error: 7877, At least one of [EMPLOYEE], [COMPRESSEDPART] or [FINALSUBMISSION] must be submitted

2 REPLIES 2
Jovychris_A
Moderator

getting an error on final payroll I know im a day late Error%3A 7877%2C At least one of %5BEMPLOYEE%5D%2C %5BCOM

Thanks for dropping by, @Kernow Satellites.

 

As much as I would love to help, this error should've taken care of the right support. I recommend reaching our Payroll Support Team to check it.

 

They have tools to check this error and verify the cause of it.

Here's how to contact them:

  1. Go to Help and then click Contact Us.
  2. Type your query and then hit Let's talk.
  3. Choose to Start a chat.

In the meantime, you can visit our QuickBooks blog for the current updates and our top articles.

 

Please let me know if you have further questions. I'll be around to help. Stay safe!

emmam6
Moderator

getting an error on final payroll I know im a day late Error%3A 7877%2C At least one of %5BEMPLOYEE%5D%2C %5BCOM

Hello Community users, we just wanted to pop in and add some information for future viewers of this thread. Here is a helpful article on all payroll error messages and what they mean. In particular error 7877 means that an FPS has tried to be submitted on a payroll with no employees or a period of inactivity. HMRC will not accept a blank FPS. Usually in that case you can just submit an EPS instead. If you are unsure about this you are welcome to ask questions here, we'd be happy to help.

Need to get in touch?

Contact us