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kevinpclark-oi
Level 1

How do i attach missing history to core payroll?

 
1 REPLY 1
ShangY
QuickBooks Team

How do i attach missing history to core payroll?

I've outlined two scenarios to help you attach the missing history to QuickBooks Online (QBO) Payroll Core, Kevin.


If you've just started using QBO Payroll Core and haven't issued a paycheck yet, you can enter your payroll history in the system. This is essential for your payroll tax forms.

On top of that, it's important to include your company's wages and taxes for each payday in the current quarter to ensure no historical paychecks are missing. For a complete overview of the process, explore this resource: Add pay history to QuickBooks Online Payroll.

Alternatively, if you've moved from the Standalone Payroll to QBO core, I recommend contacting our Payroll Support team to help you check and attach the missing data. They have the tools to access your account and assist with adding the information.

Here's how: 

 

  1. Access your QuickBooks Online account.
  2. Select the Help (?) icon.
  3. Enter your concern in the search bar.
  4. Click on Contact Us.
  5. You can choose to Chat with an expert or Get a callback. For Advance users, you have the option to set a Schedule Appointment.

 

Additionally, you can create and customise your own payroll reports to fit the specific needs of your business.

 

Please don't hesitate to ask if you need more clarification on the process or if there's anything you wish to discuss. I'm happy to help.

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