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Hello LA47 :waving_hand:, So you have rolled back the original payroll and done the amendments? You can now re-run the pay run, and submit the FPS as a correction to earlier submission, as your using Advanced the journal will be deleted and another will be created, The only thing is on the next pay run that you have done will have to be re-run as the tax deductions will be different and the FPS will need to be re-submitted, probably best accounting for the difference in Junes payroll. Let me know how you get on. Thanks
Thanks, LA47, Thanks for the screen shot, You should have a finalise it now option at the bottom of that page (check you haven't zoomed or anything like that), Can you confirm that you don't? As it is a possible visual issue could I ask you to do some troubleshooting steps to see if this will resolve the issue if troubleshooting does not I will need to raise this as an issue for the tier 2 team to investigate further.
If we can get you to clear cache and cookies, and to try in a different browser, let us know how you get on LA47. Thanks
Hello LA47,
Welcome to the Community page,
Which payroll is it that you are using is it standard payroll or Advanced payroll?
Thanks for your response :)
It's Avanced Payroll.
So far I have unlocked the payrun, which is for April. Removed the DEA charge and see the adjusted net pay for the employee.
Could you advise me further please?
In addition I would like to know what impact making changes will have on the April payroll journal that's already been run/posted in to qbo.
I have a locked May payrun just to mention that now.
Look forward to your reply.
Hello LA47 :waving_hand:, So you have rolled back the original payroll and done the amendments? You can now re-run the pay run, and submit the FPS as a correction to earlier submission, as your using Advanced the journal will be deleted and another will be created, The only thing is on the next pay run that you have done will have to be re-run as the tax deductions will be different and the FPS will need to be re-submitted, probably best accounting for the difference in Junes payroll. Let me know how you get on. Thanks
Thanks Becky for your reply.
I am running in to difficulty re-submitting the payrun. After making the amendment I've selected Finalise Payrun.
It says that the FPS has already been submitted to HMRC but there's a pencil at the right which if I click on allows me to edit. I edit it to say Submit payrun with a late payrun reason and select H : correction to earlier submission.
I have the box checked to say I understand that pensions info must be changed by me not pensionsync, and I want to relodge the payrun.
After this is all set up as above I can't see a Submit button. I have a cross top right but that closes it down.
Wondering if I am in the right screen to re submit. Can you advise me at all?
Thanks
Hello LA47,
Could you take a screenshot of this page so we can see exactly what you see as well, so we can help get this resolved for you. Thanks
Thanks, LA47, Thanks for the screen shot, You should have a finalise it now option at the bottom of that page (check you haven't zoomed or anything like that), Can you confirm that you don't? As it is a possible visual issue could I ask you to do some troubleshooting steps to see if this will resolve the issue if troubleshooting does not I will need to raise this as an issue for the tier 2 team to investigate further.
If we can get you to clear cache and cookies, and to try in a different browser, let us know how you get on LA47. Thanks
Hi Becky,
I maximised my version of qbo and it gave me just enough of a visual on the Finalise it now button.
I can see about half of the button but it was enough to select it.
I am accessing qbo via the desktop app which I downloaded from qb. It gets me straight to a log in page. I have to put my password in. If the app sometimes doesn't work I switch to chrome and use the browser.
I've checked my balance sheet and can see that my DEA Liability has disappeared and I have a Wages Liability instead. So I am happy! All fixed.
Thank you very much for your help on this.
LorraineR
Awesome Lorraine :squinting_face_with_tongue: Pleased you have got this sorted, Anything else we're more than happy to help :flexed_biceps::hammer_and_wrench:️
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