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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
ajwordingham-awa
Level 1

I can't generate a VAT return and QB says I am connected to HMRC and elsewhere it says I am not connected to HMRC! Can somebody help me please?

 
2 REPLIES 2
Oxford2014
Level 1

I can't generate a VAT return and QB says I am connected to HMRC and elsewhere it says I am not connected to HMRC! Can somebody help me please?

I'm having a similar problem - the submit to HMRC 'button' has disappeared, it is only giving me the option to submit with a spreadsheet.

Ashleigh1
QuickBooks Team

I can't generate a VAT return and QB says I am connected to HMRC and elsewhere it says I am not connected to HMRC! Can somebody help me please?

Hello Ajwordingham-awa, 

 

Welcome to the Community page, 

 

Please contact our Live Support team through this link, and if you give them your vat registration number they will be able to have a look in the system to see what is happening for you if there is any error messages or what obligations are showing for you. 

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