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Hello D-darling16
Are you using Standard payroll? If so let us know our engineers have identified an issue and they are fixing this on an individual basis. We can add your company to the escalation to get this fixed for you.
Thanks
Yes Im using the online standard payroll
Thank for getting back to us, @d-darling16.
As mentioned by my colleague @EmmaM there's an ongoing investigation we're some users are unable to process their payroll. Rest assured our engineering team is working diligently to fix this as soon as possible.
In the meantime, I recommend getting in touch with our Support Team. This way, you'll be added to the list of affected users and be notified via email once this is resolved.
Here's how:
Also, you can visit our Employees and Payroll page it provides topics that might help you in the future.
Thank you for your patience while we're working on it. For other concerns, let me know by leaving a comment below. Keep safe always.
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