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Everything you need to know about banking in QuickBooks Online - Discover more
carolyn7
Level 1

I haven't received confirmation email from HMRC. Submitted 7 days ago. Should I re- apply for MTD registration?

 
1 REPLY 1
Rasa-LilaM
QuickBooks Team

I haven't received confirmation email from HMRC. Submitted 7 days ago. Should I re- apply for MTD registration?

Hey there, carolyn7.


I can point you in the right direction about the MTD registration.


We’ll have to determine the cause why you haven’t received an email confirmation from the HMRC. I’d love to check this on our end.


I’m unable to perform this process in the Community for the safety of your account. I recommend contacting our QBO Support Team.


They can pull up company details in a secure environment and provide the status of the application. You can either reach them via chat or phone support.

 

  1. In your QBO company, click on Help at the top.
  2. Click on the Contact Us link at the bottom of the page.
  3. Type in the issue/topic.
  4. Choose a way to connect with us: Chat or Call us.

Our support team is available within this time: Monday to Friday from 8 am - 8 pm BST.

 

For future reference, I'm adding a link with detailed information how submit a VAT return to HMRC - MTD for small businesses.


This should help you move forward. Reach out to me if you have additional questions about QBO. I’ll be right here to assist further.

 

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