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userlincsushi
Level 1

I just sign i. I subscribed with the offer of £2.99 for 4 months. After I gave all me payment details you charged me full price of £14.99. What to do?

 
2 REPLIES 2
Ashleigh1
QuickBooks Team

I just sign i. I subscribed with the offer of £2.99 for 4 months. After I gave all me payment details you charged me full price of £14.99. What to do?

Hello Userlincsushi, 

 

Welcome to the Community page, 

 

If you could reach out to us on either twitter or Facebook with a private/direct message with the email address linked to your account we can have a look into this for you there. 

 

link for Facebook - https://www.facebook.com/QuickBooksUK

 

or 

 

link for twitter - https://twitter.com/QuickBooksUK

Fiat Lux - ASIA
Level 15

I just sign i. I subscribed with the offer of £2.99 for 4 months. After I gave all me payment details you charged me full price of £14.99. What to do?

@userlincsushi 

If you paid it on your trial account, the discounted rate was not applicable.

https://quickbooks.grsm.io/UK

 

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