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Everything you need to know about banking in QuickBooks Online - Discover more
Level 1

I want to delete everything and stat all over again

QuickBooks Team

I want to delete everything and stat all over again

Welcome to the Community, adolfo-tunon.


I’m here to walk you through the steps on how to delete your data in QuickBooks Online and ensure you'll be able to start over again with new books.


If your account has been active for more than 90 days, your data can't be deleted. Thus, we can cancel your account and start a new subscription. Here's how you can do it:


  1. Go to Settings and select Account and settings.
  2. Choose Billing & subscription.
  3. Then, select Cancel subscription.
  4. Follow the on-screen prompts to complete the process.


If your QBO account is less than 90 days old, you have the option to purge your account if you're using QBO Plus Essentials and Advanced versions. The system deletes all data entered into the company, and you're unable to restore or reverse it. I'd be glad to show you how:


  1. Sign in to your QuickBooks Online Company.
  2. Change the URL to include /purgecompany
  3. Example: Change to
  4. The next screen will provide a summary of the items to delete. Type YES to delete the data, then select OK.


When everything is all set, we can now start a new account and fill it up with your User ID and Password. You can use the same credentials you previously had. If you activated payroll in the account, this is the best option for you.


Furthermore, you can visit this handy article for more details about this process: Delete your data and start over in QuickBooks Online.


For future reference, you can read through these resources to learn more about managing your data:



If you have any trouble with any transactions in QuickBooks Online, please let me know and I’ll do everything I can to help here in the Community! 

Fiat Lux - ASIA
Level 15

I want to delete everything and stat all over again


If you are using QBO Simple Start, you should signup for a new account instead.


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