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Welcome to the Community, adolfo-tunon.
I’m here to walk you through the steps on how to delete your data in QuickBooks Online and ensure you'll be able to start over again with new books.
If your account has been active for more than 90 days, your data can't be deleted. Thus, we can cancel your account and start a new subscription. Here's how you can do it:
If your QBO account is less than 90 days old, you have the option to purge your account if you're using QBO Plus Essentials and Advanced versions. The system deletes all data entered into the company, and you're unable to restore or reverse it. I'd be glad to show you how:
When everything is all set, we can now start a new account and fill it up with your User ID and Password. You can use the same credentials you previously had. If you activated payroll in the account, this is the best option for you.
Furthermore, you can visit this handy article for more details about this process: Delete your data and start over in QuickBooks Online.
For future reference, you can read through these resources to learn more about managing your data:
If you have any trouble with any transactions in QuickBooks Online, please let me know and I’ll do everything I can to help here in the Community!
If you are using QBO Simple Start, you should signup for a new account instead.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.