How can i get QuickBooks to show the correct ID on my P60's, it's showing the QuickBooks generated instead of the Employee ID that is reported on payslip and RTI
Welcome to the Community page,
In order to help you with your question can we ask which payroll is it you are using in Quickbooks is it our Standard payroll or our Advanced payroll?
Hello DX11ana, thanks for coming back to us on which payroll you us in Quickbooks, so what you would have to do is roll back and then enter in the ID on the beginning of the persons first payrun and then resubmit as you did not enter in the correct payroll ID there for the person.
Hi, since I migrated from desktop there are now two ID's in QuickBooks online for each employee, the original one which was generated when an employee started (for example in Desktop) that is a unique number that HMRC also know each employee by. This is shown in the Tax and NI Details tab as Payroll ID, this is the correct number and is shown on payslips and the RTI to HMRC.
But since migrating to QuickBooks on-line QuickBooks have generated another ID under Employee Settings, Details tab called Employee ID, but this is not the same number. After 12 months of using on-line i now want to print the P60's but they are showing the QuickBooks generated ID instead of the employees correct / original / unique ID that appears on their payslip and RTI'S TO HMRC. I don't think you solution will fix my problem.
Hi DX11ana, the only way to update the employee ID would be to roll back to the first pay period in QuickBooks Online - is the ID that is currently appearing on the P60 differed to the employee ID that HMRC currently have for them?