Link to PensionSync

liz-blake · ‎May 26, 2023

I am trying to link to PensionSync but it is showing the below error and asking me if I would like to 'Use Payroll details' or 'Use PensionSync details'. I don't want to select the wrong option so any help would be appreciated.

The details of the scheme from the PensionsSync differ to the existing details:

Payroll PensionsSync

Contribution Plan Count 1 4

Thanks.

Ashleigh1 · ‎May 26, 2023

Hello Liz-blake, thanks for posting on the Community page, So you need to confirm on the pension provider what plan you are using and if the pension plan is correct then use pension sync details as they pull it through from the pension provider.

View solution in original post

Ashleigh1 · ‎May 26, 2023

Hello Liz-blake, thanks for posting on the Community page, So you need to confirm on the pension provider what plan you are using and if the pension plan is correct then use pension sync details as they pull it through from the pension provider.

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