Showing results for 
Search instead for 
Did you mean: 
Everything you need to know about banking in QuickBooks Online - Discover more
Level 1

mileage reimbursement

as a director how do I pay myself mileage claims? The help pages keep telling me to set up vendors, create a bill, etc... but when I try it I get taken to an upgrade page so I assume QBO can't actually do it?


mileage reimbursement

Hello there, dlwsolutionsltd.


QuickBooks Online can track your mileage. Let's fix this odd behavior by running some troubleshooting steps. 


You may be experiencing some browser-related issues. To start with, let's track miles on an incognito window. Here is a list of keyboard shortcuts to open one:


  • For Google Chrome: Ctrl Shift N
  • For Mozilla Firefox: Ctrl Shift P
  • For Microsoft Edge: Ctrl Shift P
  • For Safari: Shift N


If the mileage saves, you can go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.


I've also added this link as your guide in tracking mileage: Automatically track mileage in QuickBooks Online.


You can always post in the forum whenever you have questions about mileage.

tadcaster brewing heritage centr
Level 1

mileage reimbursement

I have entered (manually) 5 journeys into the Mileage  section under expenses but I can't find a n button or sequence to actually pay for the journeys. So the details are entered correctly but how do I make the payment.  Any suggestions please!

QuickBooks Team

mileage reimbursement

Hello and welcome to the Community, tadcaster brewing heritage centr


QuickBooks Online provides a tool to track mileage and calculate your potential deduction earnings, but the reimbursement itself would need to be recorded in QuickBooks manually by setting up a mileage reimbursement expense account.


For the full steps on how to record the reimbursement, see our guide on how to Reimburse employees' mileage and vehicle expenses in QuickBooks Online.


If you have any additional Q's, get back in touch below!

tadcaster brewing heritage centr
Level 1

mileage reimbursement

unfortunately all the solutions provided from Quickbooks company don't work on the cheaper package that I am running, which is mainly because we don't have any sales and don't expect to have Sales for at least 9 months yet.

Need to get in touch?

Contact us