My staff are paid hourly, same hours per month with possible additions/ deductions. slips arent showing these variations. I outsource. Is this a software fault?

Hi Marky

If you are outsourcing your payroll then you will have to contact the provider. The payroll systems that we use have deductions and additional payments shown on the payslips.

Thanks for your swift reply.

I spoke to them this morning and they say it doesnt do it!

Would me changing it to salary make any difference or  are they just inputing it incorrectly do you think?

Thanks

Hi Marky

We appreciate that you have outsourced the payroll however are they using a QuickBooks payroll  system or another software?

Hi John

Thanks for your reply

They are an accountant with a login to my business, through  Qb online. They handle my subscription etc.

Its the basic online payroll software, but they say it cant show additions/ deductions seperately I need the more expensive version.  

Looking at the help, it shoud do it but i havent the time to run payroll myself, hence the outsourcing.

Any thoughts?

Hi Marky

If your accountant is using any of the Payroll systems that QuickBooks offer, we currently have three, Paysuite, Standard and Advanced, they all show deductions on the payslips.

If they are using a different software we would be unable to provide you any advice.

Its the online standard payroll.

I have emailed them to check its not user error

thanks for your responses

If i decide to do it myself, I'll let you know!