We can see the urgency of getting your billing and subscription issues resolved, praveendath92. We'll route you to the next best help to address them promptly.
Since the Community is a public forum, and we'll need to collect some personal information to pull up your account, we encourage you to reach out to our Customer Care team. They have the tools to verify your subscription and billing information and facilitate the refund process.
Before you do so, you can log in to your test company and cancel your subscription if it's no longer needed. This will stop any future charges from accruing.
When you're done, contact our support by following these steps:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- In Search, select Contact Us to connect with a live support agent.
- Choose a way to connect: Chat or Callback.
Additionally, you may find it helpful to review this article for instructions on how to identify any unfamiliar charges from Intuit or QuickBooks: Understand Intuit charges on your credit card or bank statement.
Please let us know if you have other account management concerns in QuickBooks. The Community is always right here to help you anytime.
