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gmcconville
Level 1

p32 not filing after year end

payroll filing of p32

3 REPLIES 3
jenop2
QuickBooks Team

p32 not filing after year end

Thanks for posting your concern about submitting P32, gmcconville

 

Can you tell us exactly what happens with the P32 report? Is there an error message when opening or filing the report? This is for us to make sure we're giving you the right steps and information to sort this out.

 

In the meantime, follow these steps on how to generate the report:

 

  1. Go to the Reports menu.
  2. Search for P32 report in the Search bar.
  3. You can also go down to the Payroll HMRC Reports section and look for the report.

 

p323.png

 

Here's an article that provides more details about generating this: P32 Report in QuickBooks Online Advanced Payroll.

 

I'd also recommend checking out this article for additional guidance when doing your year-end-related tasks: Year-end guide for QuickBooks Online Core Payroll.

 

The Community is always here if you need anything else.

gmcconville
Level 1

p32 not filing after year end

Hi,
 
There is a message to say that "in order to submit this filing, either complete the setup task titled 'set up online filing' from the payroll overview page and/or delete this filing from the Archive page."
 
There is no task on the payroll overview page to set-up online filing. However, I have checked the payroll settings and the government gateway details etc are there. The p32 has not been previously filed so there is nothing in the archive.
 
The p32 is late because the client had to mover her subscription over to a newer payroll module and it seems to be that transfer over that is causing the issues.
 
Any suggestions how to fix this?
 
Thanks
 
Garth
MoiraskyeT
QuickBooks Team

p32 not filing after year end

I appreciate you coming back to the thread to clarify your concern about the issue in filing your P32, @gmcconville.

 

To address the issues you're experiencing with filing your P32, I recommend reaching out to our Live phone support team.

 

They will be able to securely access your account, identify the root cause of the problem, and investigate why you're unable to sign your P32 report.

 

Here's how to reach out to them:

 

  1. Navigate to the Help menu.
  2. Click the Search option and type contact support.
  3. Choose the Contact Us tab at the bottom.
  4. Follow the prompts, then choose a way to connect with us: Have us call you or chat with us.

 

With the current tax year-end getting closer, it's a good idea to keep your payroll organized. Take a look at this resource for more details about the payroll deadlines for year-end: Year-end guide for QuickBooks Online Standard Payroll.

 

Please use the Reply button below or post on the Community page if you have more questions in the future.

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