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Dr Ahmed
Level 1
posted
‎March 07, 2024 09:49 AM
last updated ‎March 07, 2024 1:49 AM

Payroll and P45

Hi,

I have issue with payroll and P45. I am new to QuickBooks, so apologies if I use wrong words and might not explain properly.

I did payrolls for an employee who started in September and resigned at the end of Feb 24. After completion of his payrolls, I have terminated (employee become inactive) him from QuickBooks and generated his P45. I found out that his January payment (January) is not updated on to the system. Hence, P45 is showing wrong information. How could I solve this problem?

Secondly P45 is showing the following fields empty:
Total pay to date, and

Total tax to date.

Can anyone help me solving this issue. I will be very thankful.

 

Regards,

Dr Ahmed

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Ashleigh1
QuickBooks Team
QuickBooks Team
‎March 07, 2024 10:29 AM

Payroll and P45

Hello DR Ahmed, thanks for posting on the Community page, are you able to delete the payroll back to January and then edit the employee to be active again does it allow you to make the changes needed? If not can you we would advise you to ring the support line on 0808 234 5337 so you can get on a screen share with the agent so it can all be looked into more and raised up if required. Thanks 

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