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QBO cannot fix a 9-week old bank feed problem, with a policy that prevents support staff from having access to the engineers. So as they cannot guarantee if the problem will ever get solved, have suggested that we move to XERO or MYOB.
I have done the export as per the support team, BUT it only contains the employee name and none of the rest of their information. Nothing, no payrates, Tax files number, payruns.etc.
Please tell me there is another export option
Solved! Go to Solution.
Hi there, @happyswim.
Thank you for sharing your experience in the Community. Allow me to share some additional steps on how you can fix your concern in exporting.
We can export your payroll reports to Excel to QuickBooks Online (QBO). In that way, you can get the information that you needed.
Let me show you how:
Also, you can look for third-party applications that can help you export your payroll data.
Here are the steps to route you to QuickBooks Apps:
All the applications listed are verified and approved by our product engineers to work best with QuickBooks Online.
To check the latest QuickBooks news and features you can visit our QuickBooks blog.
If I can be of assistance, please don't hesitate to leave me a comment below. I'll be more than happy to help. Have a pleasant day ahead.
Hi there, @happyswim.
Thank you for sharing your experience in the Community. Allow me to share some additional steps on how you can fix your concern in exporting.
We can export your payroll reports to Excel to QuickBooks Online (QBO). In that way, you can get the information that you needed.
Let me show you how:
Also, you can look for third-party applications that can help you export your payroll data.
Here are the steps to route you to QuickBooks Apps:
All the applications listed are verified and approved by our product engineers to work best with QuickBooks Online.
To check the latest QuickBooks news and features you can visit our QuickBooks blog.
If I can be of assistance, please don't hesitate to leave me a comment below. I'll be more than happy to help. Have a pleasant day ahead.
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