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Oklahoma8888
Level 1

Payroll move from core is impossible - anybody else having the same trouble?

I have spoken to QB and tried to get help... I have two employees and cannot move from core payroll. I can't identify the reason. I am in despair! It would help to know if anyone else has encountered the same issues

1 REPLY 1
RCV
QuickBooks Team
QuickBooks Team

Payroll move from core is impossible - anybody else having the same trouble?

We understand how frustrating this situation can be, especially when you're experiencing difficulties with your QuickBooks (QB) payroll system. Let us route you to the appropriate support team that can assist you with your payroll concern, Oklahoma8888.

 

If you are trying to migrate payroll from Core to Advance payroll, we need to contact our Phone Support Team. Our representatives have the expertise and tools to guide you on the next steps and help you handle your situation effectively. Here's how: 

 

  1. Go to the Help (?) icon.
  2. Click the Search tab and choose Contact Us.
  3. Select your topic or click Ask about something else.
  4. Specify your concern and tap Continue.
  5. Pick how you want to connect with us. Either Callback or Chat with us.

 

You might also want to check out this article to learn more about QuickBooks Online Advanced Payroll: Advanced Payroll Hub.

 

If you have any further questions about the migration from QuickBooks Core Payroll or have any payroll-related concerns, feel free to reach out anytime by clicking the Reply button. We'll be here in the Community to help, Oklahoma8888.

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