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ncrangesiteoffice
Level 1

Pension contributions don't match Nest pension

We have a pension scheme with nest. 3 of our employees are paid weekly and 2 paid monthly. The weekly employees pension contributions match what nest gets however the monthly do not. For example Nest states the pension contribution should be around £67 but quickbooks only deducts £45.

 

The weekly employees recently got a bonus of £2000 yet quickbooks only said they needed to pay £35 in pension contributions (they normally pay £19pw) whereas Nest states it should be around £80.

 

I have looked at past posts but i cant seem to find the payroll lists on pension settings they suggest!

Solved
Best answer September 16, 2021

Accepted Solutions
Mark_R
QuickBooks Team

Pension contributions don't match Nest pension

Welcome back, @ncrangesiteoffice.

 

Allow me to provide some information on why pension contributions don't match Nest pension. 

 

One of the possible reasons why they aren't matching is that some pensionable pay types should or should not be included in your pension deduction. To verify, let's go to the Payroll Settings. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click the Gear icon, then select Account and Settings.
  3. Go to the Payroll menu.
  4. In the Pension pay types section, review each of the pensionable items. Make sure to remove the items that shouldn't be included and add those that should be.

 

You can also check the earning threshold for the pension. You may have reached the allotted amount for the pension that causes the amounts to be different.

 

You might want to learn more about workplace pension in QBO Standard Payroll. Here's an article you can read for more details: Workplace pensions in QuickBooks Online Standard Payroll.

 

Should you need any assistance managing pensions, I'm available here to help any time!

View solution in original post

3 REPLIES 3
Ashleigh1
QuickBooks Team

Pension contributions don't match Nest pension

Hello Ncrangesiteoffice, 

 

Welcome to the Community page, 

 

In order to help you with this issue can we ask what payroll scheme you are using in your Quickbooks is it our Standard payroll or the Advanced payroll? 

ncrangesiteoffice
Level 1

Pension contributions don't match Nest pension

I believe it is the standard payroll

Mark_R
QuickBooks Team

Pension contributions don't match Nest pension

Welcome back, @ncrangesiteoffice.

 

Allow me to provide some information on why pension contributions don't match Nest pension. 

 

One of the possible reasons why they aren't matching is that some pensionable pay types should or should not be included in your pension deduction. To verify, let's go to the Payroll Settings. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click the Gear icon, then select Account and Settings.
  3. Go to the Payroll menu.
  4. In the Pension pay types section, review each of the pensionable items. Make sure to remove the items that shouldn't be included and add those that should be.

 

You can also check the earning threshold for the pension. You may have reached the allotted amount for the pension that causes the amounts to be different.

 

You might want to learn more about workplace pension in QBO Standard Payroll. Here's an article you can read for more details: Workplace pensions in QuickBooks Online Standard Payroll.

 

Should you need any assistance managing pensions, I'm available here to help any time!

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