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sld2012
Level 2

QB Core Payroll Layout ..... Just Horrible!

Why did QB have to change the layout of payroll is beyond me!

 

On the previous version, everything including Gateway Submission, email and download pay slips, pension CSV file etc. were on the pay history page which was so much easier.

 

Now, we have to invite employees to view their payslips (my employees don't want access, they just want their pay slips, P60 etc to be emailed to them). For the CSV file we have to go to Reports, search for workplace pension and then download it from there! This is all so unnecessary and time consuming. 

 

QBO created an EPS on my last pay run when no changes were made! 

 

Things were much simpler and easy to access.

 

Took me over an hour on chat with a QB assistant on my last pay run to work out all these unnecessary changes!

 

Why all these changes!!

 

Updates are supposed to make things easier not the other way round!

 

1 REPLY 1
emmam6
Moderator

QB Core Payroll Layout ..... Just Horrible!

Hello Sld2012, thanks for your comments about Core payroll. We're sorry to hear you have not found the Core payroll easy to use and for all the frustrations caused. We will pass your feedback on to our payroll product development team. Core is a new payroll product and as such the development team will look into what can be updated in the future.

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