Quickbooks Payroll Standard transfer - duplicate names on Employee list

Isherwood · ‎March 30, 2020

We have now moved over to Quickbooks Payroll 'Standard' and I have the success message. When I click on the Employees tab as expected there is a list of our current 'live' Employees. But also on the list are duplicate names of some of the employees (including one who left in 2019). These 'duplicate' names are marked as 'incomplete'. If I go into the record of one of these extra employees one of the actions offered is 'delete'. Is this the correct solution to remove these unwanted duplicates? Or will this cause a problem? I can leave them there if necessary. Thanks.

IamjuViel · ‎March 30, 2020

Hello, @Isherwood.

You may have imported your employee's list with duplicate names on it. Let's delete the duplicate employee's name.

Here's how:

Go to the Employees menu.
Locate the Employee's profile page that you want to delete.
From the Actions column, click on the Down Arrow.
Click the Delete draft link.

You can read through this article for more detailed information: Managing an employee status in QuickBooks Online Standard Payroll.

Also, you can check these articles to learn more about creating a new one then resubmit the FPS to HMRC:

Fill me in if you have other questions. I'm always here to help.

View solution in original post

IamjuViel · ‎March 30, 2020

Hello, @Isherwood.

You may have imported your employee's list with duplicate names on it. Let's delete the duplicate employee's name.

Here's how:

Go to the Employees menu.
Locate the Employee's profile page that you want to delete.
From the Actions column, click on the Down Arrow.
Click the Delete draft link.

You can read through this article for more detailed information: Managing an employee status in QuickBooks Online Standard Payroll.

Also, you can check these articles to learn more about creating a new one then resubmit the FPS to HMRC:

Fill me in if you have other questions. I'm always here to help.

Topics

Training

Community

Resources

Quickbooks Payroll Standard transfer - duplicate names on Employee list

Quickbooks Payroll Standard transfer - duplicate names on Employee list

Quickbooks Payroll Standard transfer - duplicate names on Employee list

Need to get in touch?