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forestofmercia
Level 1

Quickbooks software is calculating my employee pension contributions at 4% even though it it set to 5%. How can I fix it?

When I rang Quickbooks I was told I cant change it and that I should just up my pension contribution % until I get the right price. I would need to set it at 6.25% in order to get the price of a 5% contribution. Surely thats not right??? How can I get it to calculate correctly?
Solved
Best answer July 20, 2020

Accepted Solutions
John C
QuickBooks Team

Quickbooks software is calculating my employee pension contributions at 4% even though it it set to 5%. How can I fix it?

Hi forestofmercia The pension will probably be calculating at 4% due to you having the pension set as tax relief inclusive. You can confirm whether you are meant to be on this type of pension by contacting your pension provider. What payroll system are you using, standard or advanced?

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3 REPLIES 3
John C
QuickBooks Team

Quickbooks software is calculating my employee pension contributions at 4% even though it it set to 5%. How can I fix it?

Hi forestofmercia The pension will probably be calculating at 4% due to you having the pension set as tax relief inclusive. You can confirm whether you are meant to be on this type of pension by contacting your pension provider. What payroll system are you using, standard or advanced?

forestofmercia
Level 1

Quickbooks software is calculating my employee pension contributions at 4% even though it it set to 5%. How can I fix it?

Thank you, It is the standard one.

John C
QuickBooks Team

Quickbooks software is calculating my employee pension contributions at 4% even though it it set to 5%. How can I fix it?

Hi forestofmercia What month of your payroll are you running at the present time and have you ran a previous payroll and included the pension is recording at 4%?

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