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Catherine007
Level 1

Quickbooks Standard Roll Back payroll

Hi,

I am hoping for some advice please.  I ran our first payroll at M3 June 2023 and submitted out FPS.  The payroll was incorrect and I was advised to delete the payrun and re enter and submit again.  I did this and since run M4 payroll which was fine but when I checked HMRC and spoke to them the M3 payroll figures were incorrect and it just sent them minus figures which they then used against the original FPS and the figures are still incorrect.  I have been advised again to delete M3 and M4 and start again but am worried that it will just produce the minus figures again and still be incorrect any advice welcomed please.  As I can't amend the YTD figures on the FPS submission at M5 on quickbooks standard.  Quickbooks and HMRC have said to delete and rerun both months is this correct.

4 REPLIES 4
GeorgiaC
QuickBooks Team

Quickbooks Standard Roll Back payroll

Hi Catherine007, thanks for posting on the Community. 

 

Rolling back and re-submitting the payroll is the correct way to update FPS figures with HMRC. When re-submitting the FPS, you'll be given the option to select a late reason. Please make sure to select Option H - Correction to earlier submission. This will overwrite all previous submissions that HMRC have received for that period to ensure the data is not duplicated. 

 

If you don't see this option or if you need any further assistance, you can call our team on 0808 234 5337 who'll have the tools available to set up a secure screen share with you. :)

Catherine007
Level 1

Quickbooks Standard Roll Back payroll

Thank you very much for the help.  I did rerun the June Payroll before I did July and resubmitted but wasn't told to pick out that option and when I rang HMRC it hasn't overwritten the original FPS it has just sent minus figures so it is incorrect still.  I don't think there is a way of submitting the FPS again with that option is there apart from rerunning both June and July payrolls again is there.  I am on Standard payroll. Just seems a lot of work to rerun it all again.

Catherine007
Level 1

Quickbooks Standard Roll Back payroll

Thank you very much for the help.  I did rerun the June Payroll before I did July and resubmitted but wasn't told to pick out that option and when I rang HMRC it hasn't overwritten the original FPS it has just sent minus figures so it is incorrect still.  I don't think there is a way of submitting the FPS again with that option is there apart from rerunning both June and July payrolls again is there.  I am on Standard payroll. Just seems a lot of work to rerun it all again.

Ashleigh1
QuickBooks Team

Quickbooks Standard Roll Back payroll

Hello Cathrine007, yes that is correct there is no way of being able to re submit it again without having to roll back July and June. You would need to roll back July and June, do the corrections needed and that and rerunning the payroll forward again. 

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