RE-ACTIVATING LEAVER THAT HAS COME BACK TO WORK FOR

plumj · ‎November 12, 2019

Hi,

I have an employee that has returned to work for us after leaving at the start of the year. He is still on the employee list. Can i reactivate him? when I go to his employee profile he shows as a leaver and under the actions tab I can see 'edit leaver status' however it is faded out and I am unable to click it. Do I have to add all his details again or is there a way to put him back on payroll

TIA

JamesC · ‎November 12, 2019

Hello Plumj

Thank you for joining us on the UK Community for QuickBooks Online.

In this scenario - you would be better placed to recreate him. As he left you, he would have been provided with a P45 and marked as left the business with HMRC. If we were to re-activate it, it could cause concerns on HMRC's side. You want him to be a "new" employee, with a new employee ID and new profile altogether.

Depending on the payroll system you have, you may be able to export, and re-import the data and give him a new employee ID (Don't use "Old Employee ID" box) - but from a time perspective, it would take less time to recreate him than to export, format and re-import the data.

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JamesC · ‎November 12, 2019

Hello Plumj

Thank you for joining us on the UK Community for QuickBooks Online.

In this scenario - you would be better placed to recreate him. As he left you, he would have been provided with a P45 and marked as left the business with HMRC. If we were to re-activate it, it could cause concerns on HMRC's side. You want him to be a "new" employee, with a new employee ID and new profile altogether.

Depending on the payroll system you have, you may be able to export, and re-import the data and give him a new employee ID (Don't use "Old Employee ID" box) - but from a time perspective, it would take less time to recreate him than to export, format and re-import the data.

plumj · ‎November 13, 2019

Thank you for your help.

EmmaM · ‎November 13, 2019

Hello Plumj

You are welcome.Thanks for replying.Any further questions please feel free to reach out to the Community

Emma

slangfield

When I re-enter new employee it wont let me use the same NI number. Even if I delete the NI number from his/her old profile?

GebelAlaina_M

QuickBooks Online Payroll won't allow duplicate National Insurance (NI) numbers to ensure data integrity and avoid HMRC reporting errors.

You can save the employee's NI number once the existing ones are deleted and the NIN unknown (NINO) box is checked on the old profile.

Feel free to reply if you have other concerns. I'm happy to help!

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RE-ACTIVATING LEAVER THAT HAS COME BACK TO WORK FOR