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Everything you need to know about banking in QuickBooks Online - Discover more
avonautos-chilco
Level 1

I have charged by a supplier for a service I have not received, they have refunded the amount to my bank, please can anyone tell me how to enter this into QB.

 
1 REPLY 1
IamjuViel
QuickBooks Team

I have charged by a supplier for a service I have not received, they have refunded the amount to my bank, please can anyone tell me how to enter this into QB.

Good day, @avonautos-chilco.

 

You can create a bank deposit to record the refund. Once completed, you can match it with your downloaded transaction.

 

Hre's how:

  1. Go to New icon (+).
  2. Choose Bank Deposit.
  3. From the Add funds to this deposit section, enter the details for Received From, Account, Amount, Description is optional.
  4. Click Save and close

     

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You can read through this article for more details: How do I handle supplier credits and refunds?

 

Fill me in if you have other questions. I'm always here to help. 

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