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Everything you need to know about banking in QuickBooks Online - Discover more
usergaths
Level 1

Is payroll working

can't start free trial
1 REPLY 1
ShyMae
QuickBooks Team

Is payroll working

Hello there, usergaths. Yes, the payroll is working. I'm here to ensure you can start your free trial. 

 

You can directly subscribe to the payroll free trial from your QuickBooks account by following these steps:

 

  1. Hover over to the Gear icon, then select Subscription and billing
  2. In the QuickBooks Online Payroll section, click Learn more
  3. Select your preferred version of payroll.  

 

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If you've already subscribed to a payroll free trial but are encountering issues, we can perform some troubleshooting steps to rectify this. 

 

Here are the keyboard shortcuts you can use:

 

  • Google Chrome and Microsoft Edge: Ctrl+ Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

If you can successfully start your free trial, return to your regular browser and clear your cache. Accumulated cache and cookies in the system can become outdated or corrupted, leading to unexpected issues. You can also switch to other installed supported browsers, which is a good alternative.

 

If you encounter any error messages during the process, please do not hesitate to comment down below. With that additional details, I'll be able to explore potential solutions. 

 

Moreover, I'll provide you with some extra resources to help manage your QuickBooks and Payroll accounts:

 

Anytime you require further assistance with your free trial and payroll, I'm here to help. You can use the reply button below to raise your concerns. 

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