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Record Wages and PAYE from External PAYE Software - Net Pay Control not counting in Dashboard totals

I'm using external software for payroll recording (HMRC Basic PAYE Tools)


I had originally been recording wages payments as an expense under category Payroll - Wages, and the quarterly PAYE returns to HMRC as Payroll - Taxes. My Accountant told me this is incorrect and has changed the entries to Net Pay Control and Payroll Liabilities.


What I've noticed is that, since this change, the payroll costs are not included in the Expenses or P+L totals on the Dashboard. They count towards the total on the 'Expenses' page, but not in the dashboard. This basically means the Dashboard is not showing me a true position for eg. P+L year-to-date: it's missing the wages costs.


Is this a bug or are we missing something in how we should be entering the payroll info into QB?


Note I do *not* want to use QB payroll, so please do not offer me that as an answer. I've been using BPT since RTI came in and I want continuity of all the payroll for the company all in one place. Also, QB (Standard) Payroll is quite limited in functionality and flexibility.

QuickBooks Team

Record Wages and PAYE from External PAYE Software - Net Pay Control not counting in Dashboard totals

Hi there, prophile.


Welcome back to the QuickBooks Community. I'll share troubleshooting steps to ensure that the payroll costs/wages costs will appear in the Profit and Loss totals and on the Dashboard. 


To start with, I suggest checking your account list in the Chart of accounts to see if you have the wage account listed as a sub-account in your payroll expense.


Here's how:


  1. Go to the Accounting menu at the left panel.
  2. Choose Chart of Accounts.
  3. In the Filter by name or number field, type "payroll expense" and verify if you have a wage account from the list.


Once verified, you'll have to run the Profit and Loss report and change your Report period to include the paycheck date. Then, check the wage account again.


I still suggest contacting our QuickBooks Support Team since you're using external software for payroll recording. This way, they'll able to provide further details so your QuickBooks account information is up to date.


Please refer to this article to see a complete list of features from different types of QuickBooks payroll to see each functionality and compliance: Product feature comparison for Payroll.


If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to lend a helping hand.

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