Let's tackle this together with a series of troubleshooting steps to identify the issue with saving the changes made to your subcontractor's profile, Ro191. I'll walk you through the process below.
Before anything else, did you encounter an error message when trying to save changes to your subcontractor's profile? Providing any additional details would help us offer more accurate and tailored solutions.
Let's begin by opening your account using a private or incognito window. Browsers often store data from websites you visit frequently, which can sometimes cause unexpected behaviors on online platforms. To open a private browser, you can use the following keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: Command + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Once done, edit your subcontractor and save it again. If it works, return to your regular browser and clear its cache. Alternatively, you can consider using a supported browser for optimal performance on QuickBooks.
Additionally, you can learn how to record paying subcontractors and receive payments from contractors by visiting this material: How to create CIS transactions in QuickBooks Online.
Your experience matters to us, and we're dedicated to providing you with the help you need. You can always revisit this thread if you have further queries about managing subcontractors or any other concerns. The Community is always here to support you.
