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Abster
Level 1

Tax code issue

An employee has had two tax code changes this month due to HMRC error, one on the 5th August and one on the 14th. When I previewed the payroll it appeared to pay the correct amount based on the latest tax code but when I ran the payroll it reverted back to the earlier code and paid him less money than he should have been paid. How do I now rectify this issue?

5 REPLIES 5
John C
QuickBooks Team

Tax code issue

Hi Abster Thanks for reaching out to us here on the Community. We appreciate that you've stated that you've ran the payroll, however have you submitted the FPS to HMRC?

Abster
Level 1

Tax code issue

Yes I filed the FPS as I didn't notice the error until I went to make the bank transfers as I checked the preview of the payroll to compare with last months to check it was the right amount which it was but obviously something went wrong between there and the actual payroll?? The preview showed an amount over £100 more than the amount on the payslip.

John C
QuickBooks Team

Tax code issue

Hi Abster Thanks for confirming. Have you made the actual/physical payment to the employee?

Abster
Level 1

Tax code issue

Yes I have paid him the amount on the payslip

John C
QuickBooks Team

Tax code issue

Hi Abster Thank you. You could delete the payrun, re-run it, ensuring the correct tax code is applied and submit the FPS as a correction to an earlier submission, you would then have to amend the employees wage accordingly in the next payrun. 

To delete the payrun: select the employee > payroll payment list > locate the payrun you'd like to delete > select the drop down menu to the right of view payslip > delete > confirm deletion.

Re-run the payroll for this employee: From the overview page select run payroll > ensure the correct pay period and pay date are selected > select the employee > preview payroll > ensure the tax code and figures are correct > submit payroll > close.

To re-submit the FPS as a correction: Locate the FPS that's been generated in the 'To Do List' on the overview page > select file > select the drop down menu in the 'Reason' field > select 'H' Correction to earlier submission > Record filing.

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