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bjowett
Level 1

Trying to edit tax settings on the VAT - MT Digital page. Box for Effective date of new scheme, defaults to 01/12/2008 and won't save any change to that date.

 
1 REPLY 1
SophiaAnnL
Moderator

Trying to edit tax settings on the VAT - MT Digital page. Box for Effective date of new scheme, defaults to 01/12/2008 and won't save any change to that date.

I've got steps that we can try to save your changes, bjowett.

 

You probably just need to refresh QBO to successfully change the effective date. Here are the steps to get started:

  1. Access QBO in a private window and make the changes there.
  2. If it works, clear your browser's cache.
  3. Switch to another browser to do this task.

But if you get the same result, it would be best to call in. We can check why the date defaults to 01/12/2008 and make sure it gets fixed right away.

 

To get our contact number, click Help in the upper right-hand corner of the Dashboard. From there, click the Contact Us button, enter your concern in the description box, and then click Let's talk. Lastly, choose how you'd like to get in touch with us by selecting either Chat or Get a callback.

 

Feel free to get back to me if you need more assistance with taxes in QBO.

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