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Hello izzysteve, what you have been told is correct im afraid, that is just how standard payroll works you can't change it until the beginning of the tax year. You can leave this as feedback within the main cogwheel in your account it gets sent straight to the developers.
I’m not sure how your payroll can be deemed compliant if it dos not allow you to follow HMRC rules. Had to have an online chat with one of your payroll experts who eventually, after an hour of checking, confirmed this as a limitation.
your developers need to address this asap.
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