The online service you’ll use to claim is not available yet. We expect it to be available by the end of April 2020.
From an email received today from HMRC...
How to claim
As you prepare to make a claim, please note:
the online claim service will be launched onGOV.UKon20 April 2020 – please do not try to access it before this date as it won’t be available
the only way to make a claim is online – the service should be simple to use and any support you need available onGOV.UK; this will include help with calculating the amount you can claim
you can make the claim yourself even if you usually use an agent
claims will be paid within 6 working days; you should not contact us unless it is absolutely necessary – any queries should be directed to your agent, representative or our webchat service
we cannot answer any queries from employees – they will need to raise these with you, as their employer, directly.
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