I’m happy to see you today, Matasu2018.
Thanks for dropping by the Online Community. I want to ensure you can save your payroll seamlessly.
I’ve looked into this to see if there's an ongoing issue about saving payroll in QBO but found none. Let's try some browser troubleshooting, which often fixes issues of unexpected behavior.
The first thing is to access your company using the incognito mode or private browsing mode. When using these sessions, none of your of your information is saved or tracked along the way.
Here’s how:
- For Mozilla Firefox and Internet Explorer, press Ctrl + Shift + P.
- For Google Chrome, press Ctrl + Shift + N.
- For Safari, press Command + Shift + N.
If this works, clear your browser’s cache to start in a clean slate. This process will help applications to run better on your computer.
The information I provided should help you moving forward.
Keep me posted on how these troubleshooting steps work for you. I’m here to make sure this issue is taken care of
