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MaryAnn O
Level 1

How to receive payments from 2 parties to one invoice in quickbooks online

Our business is an autobody shop that repairs customers vehicles that have been in a collision. We receive payment from the insurance company and then the customer pays their deductible when picking up their repaired vehicle. I can't figure out how to receive payments from 2 customers on the same invoice. Any advise?

1 REPLY 1
GeorgiaC
QuickBooks Team

How to receive payments from 2 parties to one invoice in quickbooks online

Thanks for posting on the Community, @MaryAnn O 

 

It's only possible to assign a single customer to a sales transaction in QuickBooks Online. 

 

In this scenario, you could enter two invoices (one for the insurance company, and one to the customer with the remaining balance). There is a description and memo field on the invoice where details of the deductible amount can be entered. 

 

If you have any further queries, please get back in touch. 

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