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richchester@rock
Level 1

Is anybody else not having their customers receive invoices?

Is anybody else having trouble of customers not receiving invoices?

2 REPLIES 2
John C
QuickBooks Team

Is anybody else not having their customers receive invoices?

Hi richchester@rock If you create a dummy invoice and send it it to yourself are you receiving the invoice?

richchester@rock
Level 1

Is anybody else not having their customers receive invoices?

Yes I’ve done that and received it. The invoices are not sending to my customers mobile devices only to laptops/desktops? This did happen to me last year and QB did rectify the problem so fingers crossed they can do it again. Thanks for your reply.

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