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Community Explorer **

Chart Of Accounts

When using Lists-Chart Of Accounts, when creating an Expenses Account the option to input a VAT Code is available. However when I try to create an Income Account it isn't. How do I allocate a VAT Code to my Income Accounts. Thanks

8 REPLIES 8
QuickBooks Team

Re: Chart Of Accounts

Hello sister69,

 

Welcome to the Community - thank you for your question!

 

This option should show when creating an income account. Which browser are you using at the moment?

 

Thanks,

 

Talia

Community Explorer **

Re: Chart Of Accounts

Web browser? Microsoft Edge

Community Explorer **

Re: Chart Of Accounts

For Clarification:

Am UK based

Via Lists - Chart Of Accounts - New - Income I get no option to choose VAT Code (No Box/Drop Down)

I do if I choose the Expense category

Have tried creating Income Account, and then going back to Edit it....still no option

Hope this helps

QuickBooks Team

Re: Chart Of Accounts

Hey sisters69,

 

 

Thanks for the detail. When going to Lists > Chart of Accounts > New > Income it  should automatically show the Default VAT Code box and drop-down.

 

To see if this is caused by a cache issue on the browser please try clearing the cache for all time on MS Edge or signing in through a different browser such as Google Chrome.

 

 

Community Explorer **

Re: Chart Of Accounts

Thanks for the info.

Have cleared cache, with no effect I am afraid.

I understood Desktop Pro did not use online?

 

Is it worth uninstalling/re-installing software?

Regards & Thanks

Community Explorer **

Re: Chart Of Accounts

Due to frustration, the following took place:

I created a New Company....and I had exactly the same problem

Community Explorer **

Re: Chart Of Accounts

Apologies, I forgot to add:

This happens inside the Sample Company I downloaded.

Thanks

QuickBooks Team

Re: Chart Of Accounts

I apologise for the confusion as the answer I provided above was in relation to QuickBooks Online. I have verified with our Desktop advisers and the option to setup an income account is not available on the Desktop product by design.