When using Lists-Chart Of Accounts, when creating an Expenses Account the option to input a VAT Code is available. However when I try to create an Income Account it isn't. How do I allocate a VAT Code to my Income Accounts. Thanks
Welcome to the Community - thank you for your question!
This option should show when creating an income account. Which browser are you using at the moment?
Am UK based
Via Lists - Chart Of Accounts - New - Income I get no option to choose VAT Code (No Box/Drop Down)
I do if I choose the Expense category
Have tried creating Income Account, and then going back to Edit it....still no option
Hope this helps
Thanks for the detail. When going to Lists > Chart of Accounts > New > Income it should automatically show the Default VAT Code box and drop-down.
To see if this is caused by a cache issue on the browser please try clearing the cache for all time on MS Edge or signing in through a different browser such as Google Chrome.
Thanks for the info.
Have cleared cache, with no effect I am afraid.
I understood Desktop Pro did not use online?
Is it worth uninstalling/re-installing software?
Regards & Thanks
I apologise for the confusion as the answer I provided above was in relation to QuickBooks Online. I have verified with our Desktop advisers and the option to setup an income account is not available on the Desktop product by design.