cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
Helen81
Level 2

Stay connected to HMRC Reconnect with HMRC

I keep getting the message

 

Stay connected to HMRC Reconnect with HMRC to carry on tracking your tax deadlines and submitting digital VAT returns.

 

Every time i connect and grant authority it does not work.

Solved
Best answer June 23, 2021

Accepted Solutions
Ashleigh1
QuickBooks Team

Stay connected to HMRC Reconnect with HMRC

Hello Helen81, 

 

Welcome to the Community page, 

 

So to resolve this error, the MA-(Master Admin) of the account will need to go into the account and settings section>advanced and turn MTD off there and then re auth the connection and re connect it up this should then stop the message come keep coming up for you. 

View solution in original post

2 REPLIES 2
Ashleigh1
QuickBooks Team

Stay connected to HMRC Reconnect with HMRC

Hello Helen81, 

 

Welcome to the Community page, 

 

So to resolve this error, the MA-(Master Admin) of the account will need to go into the account and settings section>advanced and turn MTD off there and then re auth the connection and re connect it up this should then stop the message come keep coming up for you. 

Helen81
Level 2

Stay connected to HMRC Reconnect with HMRC

That has worked, thank you for your help

Need to get in touch?

Contact us