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tobyh2k9-googlem
Level 1
posted
‎October 13, 2021 11:30 AM
last updated ‎October 13, 2021 3:30 AM

Unable to access invoices on quickbooks account

Hi,

 

I'm unable to view any pages because I don't have an active service, it keeps redirecting me to a card payment page and I cannot go to my billing page.

 

I need to download my invoices for payments to QuickBooks from July, August, September, October, November.

 

How can I download my invoices when I'm unable to access the page?

 

I've spend 1 hour talking to 2 online chat agents and 1 agent over the phone, neither of which are able to help or access them.


The agent over the phone kindly advised me to post here for some support.

 

Many Thanks,

Toby

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1 REPLY 1
GeorgiaC
QuickBooks Team
QuickBooks Team
‎October 13, 2021 03:07 PM

Unable to access invoices on quickbooks account

Hi Toby, you can access your billing invoices by signing into your Intuit Account (using your regular QB login details) and navigating to the products & billing tab. :woman_technologist:

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