cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
MUHAMMAD SHOAIB
Level 1

ABOUT A CALL IN WHICH I THINK IS FAKE.

 
Solved
Best answer September 13, 2022

Accepted Solutions
Angelyn_T
QuickBooks Team

ABOUT A CALL IN WHICH I THINK IS FAKE.

Welcome to the Community, MUHAMMAD. Your security is our top priority.

 

If you think you're receiving a suspicious call, you can ignore the number or hang up if you get a customer support call you aren't expecting. Additionally, never allow remote access to your computer unless you're sure the support is legitimate. You can also check out our online security tips to help you keep your information safe.

 

At this time, Intuit has three support channels where you can ask for help or assistance. These are via chat, call, or here on the Community page. 

 

If you need to connect with a live agent to help determine if the call is from Intuit or not, follow the instructions from this link: QuickBooks Online Support. Once connected, a live representative can look into your account securely and review the previous cases you had with us.

 

For more tips about spotting fraudulent contacts and recognizing Intuit's official correspondence and websites, open this article: Identify suspicious activity, phishing scams, and potential fraud.

 

Let me know if you have any other questions. I'll be right here to help. Keep safe!

View solution in original post

1 REPLY 1
Angelyn_T
QuickBooks Team

ABOUT A CALL IN WHICH I THINK IS FAKE.

Welcome to the Community, MUHAMMAD. Your security is our top priority.

 

If you think you're receiving a suspicious call, you can ignore the number or hang up if you get a customer support call you aren't expecting. Additionally, never allow remote access to your computer unless you're sure the support is legitimate. You can also check out our online security tips to help you keep your information safe.

 

At this time, Intuit has three support channels where you can ask for help or assistance. These are via chat, call, or here on the Community page. 

 

If you need to connect with a live agent to help determine if the call is from Intuit or not, follow the instructions from this link: QuickBooks Online Support. Once connected, a live representative can look into your account securely and review the previous cases you had with us.

 

For more tips about spotting fraudulent contacts and recognizing Intuit's official correspondence and websites, open this article: Identify suspicious activity, phishing scams, and potential fraud.

 

Let me know if you have any other questions. I'll be right here to help. Keep safe!

Need to get in touch?

Contact us