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Adam2
Level 1

Accept Payments Online

Is there a way to allow for payments online but not to have this option automatically 'ticked' when creating an invoice?

 

I cant deactivate this option entirely as I want certain of my customers to be able to use card payments, but for others I don't.

 

The problem is that the option to accept payments online is automatically selected for all when creating an invoice and it is proving rather difficult to get people to remember to deselect this if not applicable to the customer... I would much rather they have to 'tick' this if needed.

 

I hope this makes sense!?

Solved
Best answer April 01, 2019

Accepted Solutions
John C
QuickBooks Team

Accept Payments Online

Hi Adam2

 

This is the default setting and there is no way to stop this automatically being selected.

 

Our products are evolving constantly and to enable us to meet your requirements, and hopefully get an option to switch this off/on, we would be grateful if you can leave feedback from within the product.

View solution in original post

1 REPLY 1
John C
QuickBooks Team

Accept Payments Online

Hi Adam2

 

This is the default setting and there is no way to stop this automatically being selected.

 

Our products are evolving constantly and to enable us to meet your requirements, and hopefully get an option to switch this off/on, we would be grateful if you can leave feedback from within the product.

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