Hello there, @Thorpe. I understand how important it is to continue using your QuickBooks mobile app without any issues.
Could you provide more details about what's not functioning as expected? Any additional information will help us narrow down the issue and provide a more targeted solution.
For now, I recommend logging out of the app and then refreshing or clearing its data to ensure it runs more smoothly.
If you're on an iOS device, you can follow these steps:
- Open your Settings, then tap General.
- Tap iPhone Storage. Choose the QuickBooks app.
- Click Offload App.
If you're using Android, here's how:
- Proceed to the Home menu or tap the three dots in the upper right corner.
- Tap on Settings, then select Refresh Data.
- Press Yes.
Once you've completed these steps, please log back in to the QuickBooks Online mobile app and check if it is now working as expected.
If the issue persists, uninstall and reinstall the app to ensure you're using the latest version.
Alternatively, you can log in to QuickBooks using a web browser to continue with your task.
Feel free to drop a comment below if you have any more questions. We're always here to help.
