Hi, @kimnoyman. The QuickBooks Self-Employed (QBSE) iOS mobile application is no longer supported or updated. While it still functions in limited ways, many users experience connectivity or performance issues, which is likely why it is not working on your iOS device.
For the best experience, we recommend using the web version of QBSE, which you can access through your Mac. Alternatively, you can explore or switch to QuickBooks Sole Trader, an upgraded solution designed specifically for UK users. It includes a mobile app that works seamlessly. For more information, check out these resources:
Feel free to reach out if you need further assistance or have any additional questions.