cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online
clarecornwell
Level 1

Been using sole trader for months , couple of weeks ago the option to set invoice to paid has disappeared - please help

 
1 REPLY 1
JamesDuanT
Moderator

Been using sole trader for months , couple of weeks ago the option to set invoice to paid has disappeared - please help

I appreciate you bringing this to our attention, Clare. I understand how essential it is to mark your invoices as paid, since it helps maintain the accuracy of your records. The Mark as paid option is now Record payment.

 

In QuickBooks for Solo Trader, you'll need to record the payment to mark the invoice as paid. Here's how you can do it:

 

  1. Navigate to the Get Paid menu, then select Invoices.
  2. Locate the invoice you'll want to mark as paid.
  3. Click the Record payment option and then choose the associated account and transaction.
  4. Hit Next, then Save.


Once you've recorded the payment, you can click or open the invoice to confirm that it now shows as paid.

 

If the option to pay the invoice is still not available, I recommend contacting our Live Support Team to ensure we can securely review this for you. They specialize in handling such issues and can help you get back to business quickly and seamlessly.

 

Please don't hesitate to reach out if you have further questions. We're always here to help.

Need to get in touch?

Contact us