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A customer has refunded my train fare after i have already posted the cost of the train fare through the banking review function. How do i post the refund?
Hi Video Artisan,
When the Billable Expense feature is turned on, you can make the train fare billable to your customer. Then, match the bank transaction to this expense. I'll show you the step-by-step process.
If it's not turned on yet, here's how:
Create a billable expense manually:
Link the expense to an invoice:
From the Banking page, QuickBooks automatically recognizes the expense you've entered. Click on it and select Match.
Please note that this feature is only available in the Plus version. Other than that, you can record the refund from the Bank Deposit page. Then, choose a bank account where to post the amount and the asset account. If you've already entered the train fare as expense, you can match it to the bank transaction from the Banking page. Otherwise, click on the Add button to reflect the expense on your register.
Let us know if you have any questions. We are here to help.
Thank you for your reply.
I going to have a good look at this as I'm still a bit confused.
I will come back to you if I need any more help.
You're welcome to come back with more questions, Video Artisan. We are here to help you.
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