I’ve got some information for you, @RedRoom.
QuickBooks Online uses the billing address on your customer's profile when you create delivery notes.
To make the Shipping address as your Delivery address in your delivery notes, you’ll want to manually edit the customer’s info. Then, change the Billing to the Shipping address.
Here’s how:
- Go to the Sales menu.
- Select the customer’s name.
- Press the Edit button at the right top.
- Change the Billing to the Shipping address.
- Select Save.
Once done, you can now create and print a delivery note in QuickBooks.
If you want to personalise and add specific information to your sales forms, check out this article to learn more: Customise invoices, estimates, and sales receipts in QuickBooks Online.
Please let me know if you have any other questions or concerns in managing your transactions. I’ll be here to help. Always take care!